All of our products offer some form of personalisation and are made to order, and so unfortunately returns can't be accepted.
Faulty or damaged products
If there is a problem with the product you have received, please contact us to let us know what's wrong so we can help.
If we have made a mistake on your order
We always check everything, but we are human and from time to time the odd mistake happens. If we have made a mistake on your order, please send us an email to let us know, and we will fix it as soon as we can.