All of our products offer some form of personalisation and are made to order, and so unfortunately returns can't be accepted.

Faulty or damaged products

If there is a problem with the product you have received, please contact us to let us know what's wrong so we can help.

If we have made a mistake on your order

We always check everything,  but we are human and from time to time the odd mistake happens. If we have made a mistake on your order, please send us an email to let us know, and we will fix it as soon as we can.